Welcome to the Membership & Registration Help Center!
You can find solutions to a number of issues that you may be facing on SportsEngine regarding your membership or account/profile, club assignment requests, club directory, and other system problems.
Don’t need assistance? Purchase your membership here. (If you don’t have a SportsEngine account, you will be prompted to create an account before purchasing.)
USAV and SportsEngine have put together a Parent Resource Packet that helps troubleshoot common issues on the following topics:
- Accepting Club Assignments (ex: not receiving the assignment email)
- Purchasing Memberships (ex: error messages not allowing you to purchase)
- USAV Academy
- Membership Cards (ex: how to find your membership card)
To view the Parent Resource Packet, please CLICK HERE!
To find helpful videos and more specifically for Parents and Athletes, please CLICK HERE!
USAV and SportsEngine have put together a Club FAQ with club resources that troubleshoot common issues on the following topics:
- Sending & Accepting Club Assignments (ex: player not receiving assignment, issues with accepting)
- Membership Purchases (ex: error messages not allowing purchases)
- Coach Eligibility (ex: missing certifications, background screenings)
- Accounts & Profiles (ex: duplicate accounts, incorrect athlete information)
To view the Club FAQ, please CLICK HERE!
For helpful videos and guides specifically for Club Directors and Administrators, please CLICK HERE!
Other Helpful Guides:
Please use the following PDFs to help you further navigate SportsEngine!
- Create Account & Overview of SportsEngine
- SportsEngine Account Creation
- Create Account & Purchase Membership (Option 1)
- Create Account & Purchase Membership (Option 2)
- Purchase Region Membership (Visual Guide)
- Purchase Region Membership (Written Steps)
- Additional Information for Parents & Athletes
- Additional Information for Clubs & Coaches
If you need any additional assistance, please email us at email@example.com!