Welcome to the Membership & Registration Help Center!
You can find solutions to a number of issues that you may be facing on SportsEngine regarding your membership or account/profile, club assignment requests, club directory, and other system problems.
Don’t need assistance? Purchase your membership here. (If you don’t have a SportsEngine account, you will be prompted to create an account before purchasing.)
Parents & Athletes:
USAV and SportsEngine have put together a Parent Resource Packet that helps troubleshoot common issues on the following topics:
- Accepting Club Assignments (ex: not receiving the assignment email)
- Purchasing Memberships (ex: error messages not allowing you to purchase)
- USAV Academy
- Membership Cards (ex: how to find your membership card)
To view the Parent Resource Packet, please CLICK HERE!
Club Directors & Club Admins:
USAV and SportsEngine have put together a Club FAQ with club resources that troubleshoot common issues on the following topics:
- Sending & Accepting Club Assignments (ex: player not receiving assignment, issues with accepting)
- Membership Purchases (ex: error messages not allowing purchases)
- Coach Eligibility (ex: missing certifications, background screenings)
- Accounts & Profiles (ex: duplicate accounts, incorrect athlete information)
To view the Club FAQ, please CLICK HERE!
Other Helpful Guides:
Please use the following PDFs to help you further navigate SportsEngine!
- Create Account & Overview of SportsEngine
- SportsEngine Account Creation
- Create Account & Purchase Membership (Option 1)
- Create Account & Purchase Membership (Option 2)
- Purchase Region Membership (Visual Guide)
- Purchase Region Membership (Written Steps)
- Additional Information for Parents & Athletes
- Additional Information for Clubs & Coaches
To find helpful videos and more specifically for Parents and Athletes, follow this link below:
For helpful videos and guides specifically for Club Directors and Administrators, follow this link below:
If you need any additional assistance, please email us at email@example.com!